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Customer Care

Customer Service

Homes are complex things, and as a new homeowner you are bound to run into homeowner maintenance issues that will need your attention and are your responsibility to fix. However, after moving into a new home many people have questions, and when you’ve just made one of the largest investments of your life, you want to be sure someone is there to answer them. So, we assembled some information and resources found on this page to help you get the help that you need. If, however, you don't find what you're looking for on this page, please feel free to contact us directly.

CBH Top Ten Warranty Questions

  Adjusting sprinkler heads for better coverage   Defective sprinkler system  
  Proper landscape watering and yard maintenance   Sheetrock cracks and nail pops  
  Accidentally cut sprinkler, phone or cable lines   Defective products  
  Concrete cracks   Concrete that lifts or separates greater than 1/4"  
  Floors need mopped   Floor squeaks  
  Changing HVAC filters and vacuuming air vents on a regular basis to prevent malfunction
  Appliance defective malfunction  
  Rodent or Insect problems
  Defective roofing install  
  Regular interior and exterior caulking
     
  Paint touch up from normal wear and tear of Homebuyer
     
  Grout cracks
     

Just want to let you know how impressed we are with the quick response of our home warranty service, it's Five Star and we love our CBH home. Thank you and keep up the good work.
Rocky McArthur, CBH Home Owner, Meridian

Other Helpful Resources:

Make your neighbors green with envy: 10 tips to a hassle-free yard

Quick Fix: Check out our How-To Videos

Caring for your home For helpful hints on how to maintain and care for your home Click Here.

Click below to submit a 60-day, one-year
or an emergency request:Warranty Request Button

Check out pictures from our latest CBH customer appreciation event, and stay tuned for more information on upcoming homeowner events!